Updated 7/5/20

Bristol City Council have set up a dedicated free telephone hotline for the city’s most vulnerable citizens during the coronavirus pandemic. The We Are Bristol support phone number – 0800 694 0184 – is free to use, and staffed 8.30am–5pm Monday–Friday and 10am–2pm Saturday–Sunday. It’s there to help people obtain food supplies, medication and other essentials, and can arrange follow-up with different support organisations. If you can’t find the answers you need, you can also email  coronavirus@bristol.gov.uk

If you’re particularly vulnerable please see the government advice and help.

This page on the Bristol City Council website has information on accessing food help during the COVID outbreak, including Bristol Community Meals, finding out about your nearest food bank or FOOD Club and seeing if you can access Healthy Start vouchers. Visit the page or call 0800 694 0184.

The Free School Meals voucher scheme is explained for families with guidance for schools.

Free meals guidance for further education for disadvantaged 16–18 year olds in England.

The National Food Service are delivering frozen cooked meals for free, anywhere in Bristol. If you or someone you know needs access to food, you can call the helpline, leave a message, and a volunteer will get back to you between 10am–6pm Monday–Friday. Food Package Helpline: 0117 325 0450. The National Food Service do not means test. If people can afford to, The National Food Service are accepting donations so they can make more meals for those who can’t.

The Easton Cowboys and Cowgirls Sports and Social Club and The Plough Inn are delivering free veg boxes to those in need.

Humanitarian Aid are also offering veg and provision boxes to those in need. Request to join their Private group on Facebook. We recommend contacting their admin directly to request help and NOT posting directly on the page that you need help.

Voscur have put together a set of resources at including Easy Read coronavirus information for people with learning disabilities and translated instructions on social distancing and looking after vulnerable people.

The charity Turn2Us has published a webpage for individuals looking for support and crisis grants.